Por gpf13 |

I recently report an error with the title of a Guanajuato digitized film, and received a very nice reply:

From: Support
To: gpf13
Subject: Mexico, Guanajuato, Catholic Church Records, 1576-1984: error in source listing
Date: Tue, Aug 23, 2011 11:44 am

Dear George Fulton,

Thank you for contacting FamilySearch to report incorrect dates given for our
collection , Mexico, Guanajuato, Catholic Church Records, 1576-1984, San
Francisco del Rincón, San Francisco de Asis.

We have reported the error for correction.

We appreciate you for taking the time to supply feedback about your experience
using our Historical Records collections at FamilySearch.Org. It is due to the
diligence and caring of persons such as yourself that is helping to make
FamilySearch a premiere genealogical site.

We invite you to return often as new collections are being added regularly.

Sincerely,
FamilySearch

I too have reported several errors in the titles, such as when it says "Bautismos 1700-1750" when it should say 1700-1780 or something like that. They respond that they will advise their "engineers" of the error.

However, the loss of the better indexing there was on Pilot and IGI is difficult to accept, and that they cannot or will not address.

Emilie
Port Orchard, WA

> To: general@lists.nuestrosranchos.org
> From: gpf13@aol.com
> Date: Tue, 23 Aug 2011 20:42:05 -0700
> Subject: [Nuestros Ranchos] Some Feedback from Family Search
>
> I recently report an error with the title of a Guanajuato digitized film, and received a very nice reply:
>
> From: Support
> To: gpf13
> Subject: Mexico, Guanajuato, Catholic Church Records, 1576-1984: error in source listing
> Date: Tue, Aug 23, 2011 11:44 am
>
> Dear George Fulton,
>
> Thank you for contacting FamilySearch to report incorrect dates given for our
> collection , Mexico, Guanajuato, Catholic Church Records, 1576-1984, San
> Francisco del Rincón, San Francisco de Asis.
>
> We have reported the error for correction.
>
> We appreciate you for taking the time to supply feedback about your experience
> using our Historical Records collections at FamilySearch.Org. It is due to the
> diligence and caring of persons such as yourself that is helping to make
> FamilySearch a premiere genealogical site.
>
> We invite you to return often as new collections are being added regularly.
>
> Sincerely,
> FamilySearch
>

George,

Thank you for pointing out this use of the FEEDBACK feature of FamilySearch. I have run across many errors in titles of records, such as Confirmaciones which were really Matrimonios. I will now do my part to help get the database cleaned up by reporting these mislabels.

Omar Codina

I missed the previous communications. What is the feedback feature of Family Search?

> To: general@lists.nuestrosranchos.org
> From: omar_codina@msn.com
> Date: Fri, 26 Aug 2011 05:35:46 -0700
> Subject: [Nuestros Ranchos] Feedback
>
> George,
>
> Thank you for pointing out this use of the FEEDBACK feature of FamilySearch. I have run across many errors in titles of records, such as Confirmaciones which were really Matrimonios. I will now do my part to help get the database cleaned up by reporting these mislabels.
>
> Omar Codina

"Feedback" is a brown "button" on the left side of the Record Search screens.

The purpose is for the user to give any feedback that they deem appropriate to improve the site. "Appropriate" is certainly at the user's discretion, but "appropriate" feedback, in my opinion, would be something that is relevant to the screen (or page) being viewed.

George Fulton
Pleasanton, CA

History, Culture and General Discussion